Terence has been involved with eCommerce since 2000, covering much of the APAC region and has had the opportunity to work with leading brands on Customer Experience throughout his tenure in companies like IBM, SAP, Adobe and LivePerson. His current work in Fluent Commerce allows him to explore solutions that allow brands to increase their top line revenue by consolidating disparate inventory views into a single unified view and offering real time information on stock availability and delivery SLAs during their purchase journey. He's actively involved in advising his customers on various cost optimization techniques by using appropriate sourcing and fulfillment strategies.