A proven executive, experienced in a delivering digital, organisational and operational change within Omnichannel and Multinational organisations. A specialist in driving change in SME and start up organisations, having direct experience of growing start ups in phase 1 or phase 2 of their growth whether Entrepreneur, PE or VC backed.
I love a challenge, l am Customer Centric, thrive on developing teams and enjoy nothing more than delivering in a difficult situation where time is a challenge and results are needed ASAP. I like to focus on a businesses core values, listen to their customers and ensure I help build and develop great teams; then empower and support those teams to ensure they and the business are successful. I am now very lucky to have joined the Kanmo Group in Indonesia looking after eCommerce/Digital for a our awesome brands.
My role is to ensure we have a consistent approach throughout in our digital communication and customer offering across all our sales channels and I directly look after our own websites (Trading, Digital marketing, web development, eCommerce Operations, Content and CRM) as well as managing our presence on multiple Marketplaces and looking after Customer services and all Omnichannel D2C orders. I am delighted to be in Indonesia, working and living with such lovely people, and especially pleased to have joined the Kanmo Family.