Magento Customer Engineering, SWAT Product Owner & Chief Designer, & SME
Former roles
* Magento Customer Engineering, Resolution Management 
* Magento Global Operations, Infrastructure Operations
30 years in application & software development & Infrastructure design
2.5 years at Magento, 35+ Years technology industry & application development
Education: BS & MBA-IT
Certified: Adobe Security Green Belt, PMI PMP, Scrum Alliance Scrum Master & Scrum Professional, ITIL Foundations